Details about how we manage, store, and safeguard your personal data.
Last Updated: 3 January 2026
Effective Date: 2026/01/03
This Privacy Policy explains how Avalanche Host (“Avalanche,” “we,” “us,” or “our”) collects, uses, discloses, and safeguards personal information when you access avalanchehost.com or use our products and services (the “Services”).
Avalanche Host is a sole proprietorship registered in the Province of Alberta, Canada.
By using our Website or Services, you consent to the practices described in this Privacy Policy.
Avalanche processes personal information in accordance with:
We may collect personal information you voluntarily provide, including:
When you access our Website or Services, we may automatically collect:
Payments are processed through third-party payment processors such as PayPal and Stripe.
Avalanche does not store:
Avalanche may store limited payment-related information, including:
This information is stored solely for billing, recordkeeping, recurring payments, and customer reference purposes, in accordance with PCI DSS requirements.
In limited circumstances, Avalanche may request or permit the submission of sensitive information, such as identity verification documents, through secure and encrypted systems integrated with our billing or support platforms.
Sensitive information:
Retention & Deletion
Sensitive verification information is retained only for as long as necessary to complete verification and is typically deleted within seven (7) to fourteen (14) calendar days.
Upon deletion, Avalanche will make reasonable efforts to notify the customer that the information has been securely removed, unless notification is prohibited by law or an active investigation.
Failure to provide requested verification information may result in suspension, refusal of service, or termination of services in accordance with Avalanche’s Terms of Service.
Avalanche collects and uses personal information for the following purposes:
Personal information is not used for purposes unrelated to the above without consent, unless required by law.
Consent is obtained when you:
You may withdraw consent at any time, subject to legal or contractual restrictions. Withdrawal of consent may result in limited functionality or termination of Services.
We may disclose personal information:
Avalanche does not sell personal information.
Personal information may be stored or processed in:
Information processed outside Canada may be subject to foreign laws and lawful access by foreign authorities.
Personal information is retained only for as long as necessary to:
Information is securely deleted or anonymized once no longer required, subject to applicable legal retention requirements.
Avalanche implements reasonable administrative, technical, and physical safeguards to protect personal information, including:
No system can be guaranteed to be completely secure, and you acknowledge and accept this risk.
You are responsible for:
Avalanche is not responsible for breaches resulting from customer misconfiguration, insecure applications, or compromised credentials.
If you are located in the European Union or United Kingdom:
Subject to applicable law, your rights may include access, correction, deletion, restriction, or objection to processing. Requests may be submitted to support@avalanchehost.com.
Avalanche may use cookies or similar technologies to:
You may disable cookies in your browser; certain features may not function correctly.
Our Website may contain links to third-party websites. Avalanche is not responsible for the privacy practices or content of external sites.
Avalanche does not knowingly collect personal information from individuals under the age of majority without parental or legal guardian consent.
You may request access to, correction of, or information about your personal data by contacting:
Email: support@avalanchehost.com
Requests may require identity verification. Privacy-related complaints will be handled in accordance with applicable law.
Avalanche may update this Privacy Policy from time to time. Changes take effect upon posting. Continued use of the Services constitutes acceptance of the revised policy.
Privacy-related inquiries should be sent to:
Email: support@avalanchehost.com